ORDER ISSUES
How do I change my order?
Once you have placed your order, you will have 15 minutes to edit or cancel it. This includes adding or removing items, changing the shipping address, or applying discount codes. After this 15-minute window, your order will be sent to our warehouse t
How can I cancel my order?
If you have only just placed your order and it has not yet shipped, you may be able to cancel it through your order confirmation. Customers have a 15-minute window to update or cancel their order. If you need to update your shipping details after thi
I put in the wrong address. How do I change it?
If you have only just placed your order and it has not yet shipped, you may be able to change this through your order confirmation. Customers have a 15-minute window to update or cancel their order. If you need to update your shipping details after t
I'm missing an item. What should I do?
We’re so sorry if we've missed an item in your order!. Please reach out to our Customer Happiness team via live chat or email below and we'll help you out as quickly as possible.
How can I check my order history?
Have an account?. Login to My Account > My Orders. You'll be able to see your order history here. Want to check your returns history?. Login to My Account > My Returns. You'll be able to see all orders placed, the return status, and the amount credit